Privacy Policy

1. Introduction

SkillBroker ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using SkillBroker, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address and password (for email-based accounts)
• Wallet Information: Public wallet address (for wallet-based users)
• PayPal Information: PayPal email for payout purposes (email users only)
• Skill Content: Knowledge and expertise you upload or share through conversations
• Communications: Messages you send to our support team

2.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent on the platform
• Device Information: Browser type, operating system, device identifiers
• IP Address: For security, analytics, and geographic insights
• Cookies: Session cookies, preference cookies, and analytics cookies

2.3 Blockchain Data

Transactions on the Polygon blockchain are public and permanent. This includes wallet addresses, transaction hashes, NFT ownership, and payment amounts. We do not control this data.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Create and manage your account
• Process PayPal payouts for email-based users
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or illegal activities
• Comply with legal obligations

4. Information Sharing

4.1 Public Information

The following information may be publicly visible:

• Wallet addresses associated with published skills
• Skill metadata (name, description, category, pricing)
• Transaction history on the blockchain

4.2 Third-Party Service Providers

We share information with service providers who help us operate the platform:

• Arweave: Permanent storage of encrypted skill content
• Polygon Network: Blockchain transaction processing
• PayPal: Payment processing for email users
• Google reCAPTCHA: Bot prevention and security
• Analytics providers: Usage analysis and improvement

4.3 Legal Requirements

We may disclose information if required by law, regulation, legal process, or governmental request, or to protect our rights, privacy, safety, or property.

5. Data Security

5.1 Encryption

• Skill content is encrypted with AES-256-GCM before storage
• Passwords are hashed using bcrypt
• All communications use TLS encryption
• Custodial wallet private keys are encrypted with a master key

5.2 Security Measures

We implement industry-standard security measures including access controls, firewalls, and regular security audits. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

• Account Data: Retained while your account is active and for up to 7 years after deletion for legal compliance
• Blockchain Data: Permanent and immutable on the Polygon network
• Arweave Storage: Permanent by design (200+ years)
• Usage Logs: Retained for up to 2 years
• PayPal Transaction Records: Retained for 7 years for tax and legal compliance

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your account and associated data
• Portability: Request your data in a portable format
• Objection: Object to certain processing activities
• Withdrawal of Consent: Withdraw consent where processing is based on consent

Note: Due to blockchain immutability, we cannot delete data stored on Polygon or Arweave. This includes published skills, NFT ownership records, and transaction history.

8. Cookies and Tracking

8.1 Types of Cookies

• Essential Cookies: Required for platform functionality (authentication, security)
• Analytics Cookies: Help us understand how users interact with the platform
• Preference Cookies: Remember your settings and preferences

8.2 Managing Cookies

You can control cookies through your browser settings. Disabling essential cookies may affect platform functionality.

9. Children's Privacy

SkillBroker is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using the platform, you consent to such transfers. We ensure appropriate safeguards are in place for international transfers.

11. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to delete personal information (subject to blockchain limitations)
• Right to non-discrimination for exercising CCPA rights

We do not sell personal information.

12. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation:

• Right to access, rectify, or erase personal data
• Right to data portability
• Right to restrict or object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting a notice on the platform or sending you an email. Your continued use of the platform after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

Email: privacy@skillbroker.io

Data Protection Officer: dpo@skillbroker.io